Akai Pro

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Before you start using your recently purchased Akai Pro FIRE from SudeepAudio.com, read these FAQs >>

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Many times we ourselves can solve commonly faced issues at home, without having to send the unit to a service centre. These are some troubleshooting tips that will assist you in matters like updating firmware, formatting, etc.

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Our invoice works as the warranty card for your Akai Pro purchase.

To read about the Akai Professional warranty terms and conditions, go here >>

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Should service be required within the period of warranty or even later, please contact us.

In India, the authorised service centre is located in Noida.

  • Shipping costs of sending and getting back the Akai product to and from the service centre are borne by the customer.
  • Our invoice is also to be sent along as proof of purchase.
  • The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

 

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.

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