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Namaste. Welcome to our Help Centre. How can we help you today?

Arturia

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Upon getting delivery of your Arturia hardware from SudeepAudio.com, without any delay:

  1. create your user account here >>
  2. register your product serial(s), as mentioned on the hardware itself, and get many other benefits
  3. download the eligible software updates and more from your user account after registration
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An offer valid only in India, Arturia provides Sudeep Audio customers with a FREE V-Collection software bundle with every KeyLab mk2 only (49/61/88) keyboard purchase!

Step 1: Register your KeyLab mk2 into your Arturia user account
Step 2: Once done, email us the product serial number and your Arturia user ID.
Done!

In 2-3 working days, your free V-collection activation code and download link will be emailed to you by Sudeep Audio.

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These are official videos from Arturia. Watch them to make better use of your own gear.

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Get the latest Arturia user manuals, quickstart guides and driver updates from here >>

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Sudeep Audio customers – please fill this form – with your purchase invoice (pdf), and get connected to the authorised service centre(s) near you immediately.

In India, the authorised service centre is located in Chennai.

  • Shipping costs of sending and getting back the product(s) to and from the service centre are borne by the customer.
  • The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

 

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.

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It is important that you keep your Arturia hardware and software upto date with the latest installers.

User manuals (in various langauges) and software updates links given here >>

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