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Genelec

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Upon getting delivery of your Genelec monitors / sub-woofer from SudeepAudio.com, without any delay:

  1. create your user account here >>
  2. register your product serial(s), as mentioned on the hardware itself, and get many other benefits
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Once you have registered your Genelec monitors serials, read this article to know about how to place them correctly for best performance. Go here >>

To calibrate your monitors and improve room acoustics, read this article here >>

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Sudeep Audio customers – please fill this form – with your purchase invoice (pdf), and get connected to the authorised service centre(s) near you immediately.

In India, the authorised service centre is located in Mumbai.

  • Shipping costs of sending and getting back the speaker(s) to and from the service centre are borne by the customer.
  • Our invoice is also to be sent along as proof of purchase.
  • The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

 

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.