Should you want to contact the tech support team at Lewitt Audio, send them an email alongwith the following details:
// Serial number (on the side of the microphone, sometimes direct light is needed) or the 7-digit code from the warranty card
// A proof of purchase (Sudeep Audio sales invoice pdf or jpg)
// Your contact information and address
// A detailed description of the problem and if possible a sound file or picture
Should service be required within the period of warranty or even later, please contact us.
- Shipping costs of sending and getting back the product(s) to and from the service centre are borne by the customer.
- Our invoice is also to be sent along as proof of purchase.
- The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.
Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.