Before you install or re-install your Prominy product, read this document first. Click here

The following Prominy products can be downloaded using Native Access and no longer require a download code.

• SR5 Rock Bass 2
• Hummingbird
• V-METAL

  For details, click here.

For information about other products, read this:
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To get your download code to activate the Prominy software, read the steps given here

If you need any technical help with your Prominy virtual instrument, login to your user account and connect with the support team.

Go here

Kontakt Player / Native Access Error

If you have a problem with Kontakt Player / Native Access (activation, add library, etc), Please read this…

Please be sure to select the library folder itself, not the folder that is the parent folder of the library folder. For example, after you installed Hummingbird in a folder on your hard drive, you can see ‘Hummingbird’ folder in it like this;
Install Folder/Hummingbrid

You need to select the ‘Hummingbird’ folder. If you select the ‘Install Folder’, You get the error.