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Namaste. Welcome to our Help Centre. How can we help you today?

Sonarworks

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Create your SoundID user account here >>

  • → Activate your license
  • → Upgrade to a newer version
  • → Manage activated devices

Before you start using your Sonarworks product purchased from SudeepAudio.com, please read this detailed guide:

  1. Setting up on Headphones here >>
  2. Setting up on Speakers here >>
  3. Working with SoundID reference app here >>
  4. Setting up SoundID reference DAW plugin here >>
Download the latest SoundID Reference software here >>

 

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Learn from leading pro audio experts how to make better mixing decisions, setup your home studio, ensure your mixes sound great everywhere and more. In this Playlist, we will share some best Tips and Tricks so you can become more efficient in your studio work.

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For any installation or measurement related troubleshooting, get help here

And if you still are unable to solve the problem at hand, login to your user contact and then SUBMIT A TICKET to Sonarworks (SoundID) support team here

Sudeep Audio customers – please fill this form – with your purchase invoice (pdf), and get connected to the authorised service centre(s) near you immediately.

In India, the authorised service centre is located in Chennai.

  • Shipping costs of sending and getting back the Akai product to and from the service centre are borne by the customer.
  • Our invoice is also to be sent along as proof of purchase.
  • The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

 

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.