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Namaste. Welcome to our Help Centre. How can we help you today?

Zoom

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Upon getting delivery of your Zoom hardware unit(s) from SudeepAudio.com, without any delay:

  1. create your user account here >>
  2. register your product serial(s), as mentioned on the hardware itself, and get many other benefits

Company warranty details given here >>

 

 

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Once you register your product(s), follow the instructions given in the quickstart guide very carefully. Do not be in a rush to start using the product, however excited you may be 🙂

  • Step 1: Register product serial
  • Step 2: Read Quickstart guide carefully
  • Step 3: Follow instructions in the guide
  • Step 4: Update firmware as instructed
  • Step 5: Watch product videos – learn the product well.
  • Step 6: Start using it!

Watch these offical tutorial videos on Zoom’s YouTube channel and get familiar with tips and tricks of your product too.

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Sudeep Audio customers – please fill this form – with your purchase invoice (pdf), and get connected to the authorised service centre(s) near you immediately.

In India, the authorised service centre is located in Mumbai.

  • Shipping costs of sending and getting back the Zoom product to and from the service centre are borne by the customer.
  • Our invoice is also to be sent along as proof of purchase.
  • The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

 

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.