For any installation or measurement related troubleshooting, get help here

And if you still are unable to solve the problem at hand, login to your user contact and then SUBMIT A TICKET to Sonarworks (SoundID) support team here

Sudeep Audio customers – please fill this form – with your purchase invoice (pdf), and get connected to the authorised service centre(s) near you immediately.

In India, the authorised service centre is located in Chennai.

• Shipping costs of sending and getting back the Akai product to and from the service centre are borne by the customer.
• Our invoice is also to be sent along as proof of purchase.
• The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.