With every successful order after payment, you receive a unique BMS (BuildMyStudio) Order Number starting with BMS Order#.

The tracking page will be updated in stages as well – so that you can monitor its progress.
For example: your parcel is ready for pickup at warehouse, OR it is in-transit from warehouse to Mumbai office and so on.

Notes:

1. We update your BMS status during work hours on working days. So if you place an order at 11.30pm, you will see its shipment status being updated the next working day.
2. Electronic serials (download edition) of software is emailed in 1 working day. (Though practically its usually done in 1 hour of receipt of payment on working days.
3. ALL download software is ALWAYS IN STOCK with us – 24 x 7 x 365. And sold at the cheapest prices in the world including GST!
4. Working days: Mon-Fri (10am to 6pm). Closed on national holidays.
5. Here’s how the order cycle works till delivery >>

1. We sell only original software – DAW, plugins, loop libraries, virtual instruments, etc.
   Read our customer testimonials here >>
2. We are authorised dealers for all that we sell on our webstore. Infact, there are many brands pending to be added!
3. Our software (both boxed and electronic serials) are priced at par; and in most cases, less than international prices including import duty and 18% IGST! That makes us the cheapest place to buy originals in the world!!
4. Offers available on international stores – like Black Friday, etc. are valid in India too!
5. Buying original software should not even be a debate, if making music / sound engineering is your main source of livelihood.
6. For software priced above a certain amount, you will also see a GiveIndia logo on the product pages. For such purchases, you can choose to make a donation to the needy (extremely poor Indian fellow citizens) at NO EXTRA COST!
   Here’s more about YOU BUY. WE DONATE. >>

Many DAWs can be purchased at EDU (Educational) or Academic Pricing from SudeepAudio.com.

However, certain rules / terms apply and the manufacturer reserves the right to cancel or revoke the license anytime even after activation if the documents submitted are found to be fraudulent.

These special discounted prices are valid ONLY for currently enrolled students and on-payroll teachers in a music or audio school in India. Past students or teachers are not eligible. Academic institutions themselves can also avail benefit of educational prices.

1. Avid: third party verification is done on their behalf. Details given here >>
2. Steinberg: get the Yamaha India educational document from us
3. Image Line: only the FL Signature Bundle is available at EDU prices. For academic institutes, there are minimum 5-seat licenses at EDU prices. Send us an email for multiple academic licenses pricing.
4. For other DAWs like Reason, Ableton, Bitwig Studio, Presonus Studio One, etc. contact us for documents needed.

• Cash can be deposited in our account at any ICICI Bank branch across India
• Cheque or Demand draft (DD) can be deposited in our ICICI Bank account anywhere in India
• NEFT / IMPS / RTGS mode from your bank to our account : MOST RECOMMENDED
  
• UPI : Use any UPI app like BHIM, GPay, Paytm, etc. to make your payment to sudeepaudio@icici (our UPI ID)
• Other Online Payment Options are powered by Razorpay payment gateway – widest range of online options in India today!
  • Credit Cards
  • Debit Cards
  • EMI on Credit Cards / Debit cards
  • Net Banking
  • ATM Cards
  • Prepaid Instruments (Paytm, OlaMoney, Freecharge, MobiKwik, etc.)
  • Pay later options too!

We are India’s leading music and recording software distributors / dealers. Because of the new GST act, we are able to sell you original plugins, virtual instruments, loop libraries, DAWs, and more as both a box and download editions.

Some software products come only in box formats (example: Spectrasonics).

Some products from Vienna Instruments and East West give you a the installers on a Hard drive.

But now, almost all software is sold purely as download versions = activation key + download link.

All these are legal, official sales. And the prices give you the advantage of claiming 18% IGST credit when you buy from SudeepAudio.com (both box and download editions.)

Here are the only differences between boxed and download versions of a product like say FL Studio:

The boxed version of FL Studio (now discontinued):
a. How to register serial printed instructions leaflet
b. The serial number pasted  inside by us local dealers.
c. the outer carton box (which is indeed a feel-good thing to show off to visitors)

The download version (any FL edition):
a. the serial and registration link is emailed to you
b. you download the latest installer (size is about 800 Mb in size incase of FL Studio)
c. user manual as pdf or online
d. product is delivered quickly (usually within 1 hour on working days!)

All software listed on our web-store is ALWAYS with us in stock.

So go ahead and explore here >>

Note: Once a software serial (or box-pack) is purchased, it is non-returnable under any circumstances – whether registered or not.

Global giants like Amazon got us Indians hooked to “buy now, return in 10 days” in order to build their own customer database, and also get us addicted to their store. Over time, Amazon too has discontinued their “Return in 10 days and get full refund” policy for all electronic hardware products. And rightly so.

Worldwide, any software once sold is not taken back by the sellers under any circumstances or for any reason (whether the serial is registered or not). You can always re-sell it or transfer it to someone else in your music circle if not needed. We have introduced a new service to help you do so here

But what if you end up getting a product (i.e. hardware) that is defective upon arrival? In such a case, once the brand’s authorised service centre checks it thoroughly and confirms the manufacturing defect, we will definitely have it replaced at no extra cost. A little patience is requested in such cases. So far in 17+ years of our business operations, we may have had only 2-3 such cases! But nevertheless, we are here to stand with you and provide the required support EVEN AFTER PRODUCT WARRANTY EXPIRES.

Our only request is that you be sure of what you want and then place an order on our webstore. If not sure of what to order, you can always email us or call us to know more information on the product.

After using CCAvenue as our payment gateway since 2003, we now have switched to a modern and efficient payment gateway – Razorpay – since July 2020.

As clearly stated in our Returns Policy, goods once sold cannot be returned under any circumstances. The physical goods can only be exchanged (only when the product has some manufacturing defect upon arrival).

For any online payment issues or disputes on Razorpay payment gateway, please go here