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Namaste. Welcome to our Help Centre. How can we help you today?

Audeze

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Upon getting delivery of your Audeze product from SudeepAudio.com, without any delay. By associating your product serial number with your Audeze online account, you will be eligible for exclusive member promotions.

STEP 1. submit purchase details with product serial number here

STEP 2. create your user account to stay tuned with the latest from Audeze

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Get latest user guides and drivers from here

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Troubleshooting and technical info for Audeze products, including user guides and driver downloads given here

Software downloads here

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Sudeep Audio customers – please fill this form – with your purchase invoice (pdf), and get connected to the authorised service centre(s) near you immediately.

In India, the authorised service centre is at Chennai – managed by Modi Digital, their new distributor.

  • Shipping costs of sending and getting back the product(s) to and from the service centre are borne by the customer.
  • Our invoice is also to be sent along as proof of purchase.
  • The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

 

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.