Upon getting delivery of your Focusrite hardware product from SudeepAudio.com, without any delay:

1. Select the product range purchased and follow the onscreen instructions to complete the one-time process here >>
2. register your product serial(s), as mentioned on the hardware itself, and get many other benefits by doing so
3. download the eligible software updates and more from your user account, after registration

Once you register your Focusrite hardware serial, make sure you download the latest drivers and software for your Mac / PC. Also read the quickstart guide and user manual from this section for a smooth setup and start.

Go here >>

Read these articles and watch the tutoREal videos that will help you get more from your Focusrite products. You will find many of these useful for daily non-music use as well !! (for example: setup for making video conferencing calls, etc.)

Go here >>

Should you be facing trouble with your Focusrite audio interface, some self-help will usually resolve the problem faster. Commonly faced problems have been addressed.

Go here

Sudeep Audio customers – please fill this form – with your purchase invoice (pdf), and get connected to the authorised service centre(s) near you immediately.

In India, the authorised service centre is located in Chennai.

• Shipping costs of sending and getting back the product(s) to and from the service centre are borne by the customer.
• Our invoice is also to be sent along as proof of purchase.
• The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.