Once you receive your Prism Sound product from SudeepAudio.com, make sure you register the serial(s) here >>

It is always advisable to download latest software drivers for your product and install it carefully with the help of official user manuals.

Get all Prism Sound downloads here >>

Though our technicians in India have the ability to handle most of your technical issues, sometimes a connect with the manufacturer may be required. Email is the preferred form of contact for us as well as all manufacturers.

Please first go through the FAQs and user manual for the troubleshooting. If you still need help, please fill up this support request form here

Sudeep Audio customers – please fill this form – with your purchase invoice (pdf), and get connected to the authorised service centre(s) near you immediately.

In India, the authorised service centres are located in Delhi and Mumbai.

• Shipping costs of sending and getting back the hardware unit to and from the service centre are borne by the customer.
• Our invoice is also to be sent along as proof of purchase.
• The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.