Upon getting delivery of your Novation hardware from SudeepAudio.com, without any delay:

1. Learn about how to create your user account here >>
2. Learn about how to then register your product serial from here >>
3. Learn about how to download software editor / librarian for your synthesizer here >>

Most common troubleshoot situations for all Moog Music hardware have been answered here

Sudeep Audio customers – please fill this form – with your purchase invoice (pdf), and get connected to the authorised service centre(s) near you immediately.

In India, the authorised service centre is located in Chennai.

• Shipping costs of sending and getting back the product(s) to and from the service centre are borne by the customer.
• Our invoice is also to be sent along as proof of purchase.
• The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.