Moog Music

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Upon getting delivery of your Novation hardware from, without any delay:

  1. Learn about how to create your user account here >>
  2. Learn about how to then register your product serial from here >>
  3. Learn about how to download software editor / librarian for your synthesizer here >>
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Most common troubleshoot situations for all Moog Music hardware have been answered here >>

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Should service be required within the period of warranty or even later, please contact us.

In India, the authorised service centre is located in Chennai.

  • Shipping costs of sending and getting back the product(s) to and from the service centre are borne by the customer.
  • Our invoice is also to be sent along as proof of purchase.
  • The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.


Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.


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