Upon getting delivery of your Focal Pro Audio hardware product from SudeepAudio.com, without any delay:
- Create your Focal Pro user account here >>
- Register your product serial number(s) in your account and get additional news, benefits, etc.
Note: To know where to find the serial go here >>
Should any physical servicing or repair be required within the period of warranty or even later, please contact us.
- Shipping costs of sending and getting back the product(s) to and from the service centre are borne by the customer.
- Our invoice is also to be sent along as proof of purchase.
- The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.
Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.