Before you start using your Samson hardware, do read the how-to use guides to get maximum performance from your product.

• How-to guides here >>
• User Manuals here >>

Our purchase invoice works as a valid warranty card for your Samson product purchase.

The company warranty terms are mentioned as given here >>

Sudeep Audio customers – please fill this form – with your purchase invoice (pdf), and get connected to the authorised service centre(s) near you immediately.

In India, the authorised service centre is located in Mumbai.

• Shipping costs of sending and getting back the hardware unit(s) to and from the service centre are borne by the customer.
• Our invoice is also to be sent along as proof of purchase.
• The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.