Upon getting delivery of your MOTU hardware product from SudeepAudio.com, without any delay:
- Open your user account here >>
- Register your product serial, as mentioned on the hardware itself, and get many other benefits by doing so.
- download the eligible software updates and more from your user account, after registration.
Watch official videos by MOTU for their software and hardware range of products. Make the most of your purchase by learning tips and tricks shared by them.
Go here >>
Should any physical servicing or repair be required within the period of warranty or even later, please contact us.
- Shipping costs of sending and getting back the product(s) to and from the service centre are borne by the customer.
- Our invoice is also to be sent along as proof of purchase.
- The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.
Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.