Novation

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Upon getting delivery of your Novation hardware from SudeepAudio.com, without any delay:

  1. create or login to your Novation user account here >>
  2. register your product serial(s), as mentioned on the hardware itself, and get many other benefits
  3. download the eligible software updates and more from your user account after registration

Watch all the Novation GET STARTED videos (unboxing, installation, setup, etc.) here >>

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After you register your Novation product serial, make sure to download the latest firmware / drivers for your product.

Go here >>

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Learn about how to optimize your Novation hardware for Mac / Windows, how to integrate your DAW and many other articles to help you use your products better.

Go here >>

 

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Should service be required within the period of warranty or even later, please contact us.

In India, the authorised service centre is located in Chennai.

  • Shipping costs of sending and getting back the product(s) to and from the service centre are borne by the customer.
  • Our invoice is also to be sent along as proof of purchase.
  • The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

 

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.

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