Upon getting delivery of your Novation hardware from SudeepAudio.com, without any delay:
- create or login to your Novation user account here >>
- register your product serial(s), as mentioned on the hardware itself, and get many other benefits
- download the eligible software updates and more from your user account after registration
Watch all the Novation GET STARTED videos (unboxing, installation, setup, etc.) here >>
After you register your Novation product serial, make sure to download the latest firmware / drivers for your product.
Go here >>
Learn about how to optimize your Novation hardware for Mac / Windows, how to integrate your DAW and many other articles to help you use your products better.
Go here >>
Should service be required within the period of warranty or even later, please contact us.
- Shipping costs of sending and getting back the product(s) to and from the service centre are borne by the customer.
- Our invoice is also to be sent along as proof of purchase.
- The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.
Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.