For any warranty and support, it is important that you register your RME product as soon as you buy it.

Register it here >>

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For any installation issues, send an email to: support@rme-audio.com

How to install the latest RME Audio driver for macOS 11 and up on Intel or M1/M2 Chipsets
(macOS Big Sur / Monterey / Ventura) go here >>

All up-to-date drivers for the current RME product line. Driver changes are listed in the readme file within the downloaded driver archive. First select your operating system, then the respective interface. The firmware flash updates are available in the categories FireWire, USB and HDPS(e)/Thunderbolt. Alternatively please visit the appropriate product pages for the latest drivers and downloads.

TotalMix FX is included as part of the driver. After you’ve downloaded, installed the latest driver and connected your interface, the mixer window will open automatically.

To download the latest drivers and product manuals, go here >>

With supported hardware, TotalMix FX includes a complete effects system, which not only adds flexibility to the recording chain, but also makes latency saddled software solutions obsolete. TotalMix FX (FX on supported cards) can completely replace an external mixer, enabling the creation of multiple latency-free monitor mixes with EQ, Dynamics, Reverb and Delay for any outputs incl. main monitors and headphone mixes for musicians.

TotalMix FX is included as part of the driver, so after you’ve downloaded and installed the latest driver and connected your interface, the mixer window will open automatically. If you’re new to TotalMix FX, you may find the number of options available to you somewhat overwhelming at first. Rest assured though, once you get to grips with the basics, you’ll find TotalMix FX to be simple, intuitive and incredibly powerful.

Sudeep Audio customers – please fill this form – with your purchase invoice (pdf), and get connected to the authorised service centre(s) near you immediately.

In India, the authorised service centres are located in Bengaluru and Chennai.

• Shipping costs of sending and getting back the product to and from the service centre are borne by the customer.
• Our invoice is also to be sent along as proof of purchase.
• The service centre will update you on the cost of repair and/or parts not covered under the manufacturer warranty terms.

Rest assured, our SA team will assist you all along this process – whether the product is in warranty or not.