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Up until now, you’ve used an iZotope username and password to sign into your iZotope account. Now that iZotope is part of Native Instruments, we’re taking steps to reduce the number of logins across our websites, accounts, and product installation tools.
To streamline the customer login experience, we’re in the process of moving all iZotope customers to Native ID. This change will be especially helpful for those of you who have products from both brands – there will be fewer logins for you to deal with and better support for your password managers.
This consolidation of login credentials to Native ID only affects how you’ll sign in to your account, not the contents of your account. You’ll always have access to your iZotope account information and history.
In recent months, we’ve offered the option for customers to voluntarily move their login to a Native ID. The next step for us is to auto-migrate all remaining iZotope customers to Native ID automatically. No user action is required on your part, but we want you to be aware that this change is rolling out to all our customers in September / October 2025.
The change will be virtually invisible to you, but we’ll send an email to let you know when your credentials have been officially migrated. You will also notice our login screens changing to reference Native ID.
Lastly, this change will pave the way for helpful future improvements, like a better presentation of your loyalty offers on the iZotope website, and the ability to use Native Access for managing your iZotope and Native Instruments products all in one place. Stay tuned for more updates on this!
FAQ
Is my iZotope account information going away?
No. We’re only changing the way you sign in – everything else about your account, like product history and loyalty deals, is staying the same. Instead of your former iZotope account login, you’ll use your new Native ID to sign into iZotope.com and Product Portal.
What if I already have a Native ID and want to migrate now?
If you choose to migrate ASAP, you may click Sign in with an existing Native ID during login, and you will link your iZotope account to your existing Native ID account.
Is it required that I switch to a Native ID?
Yes, once we complete the automated migration, all iZotope customers will use Native ID as their login. However, this change will be virtually invisible to you – you will still use the same username and password as before, it will just be called Native ID.
Is my personal data now shared across all companies under the Native Instruments group?
Some of your personal data may be shared within the Native Instruments group as reasonably necessary and in accordance with applicable data protection laws. Your personal data and privacy are very important to us. Please refer to our privacy policy for more information.
Will how I authorize my iZotope products change?
After unification, you will still be able to use Product Portal, iLok, and iZotope product serial numbers in-product to activate your iZotope products.
One exciting future outcome of our work to unify across NI and iZotope is that you will soon be able to use Native Access to install and activate your iZotope products, right alongside any NI products you may own. Stay tuned for more details on when these changes will roll out.
When the migration is complete, what email and password do I use to log in?
After our automated migration, everyone will use Native ID to log in to both iZotope.com and native-instruments.com.
• If you were a customer who already had both an iZotope login and a Native ID using the same email, we will be merging them. You’ll then be able to use your Native ID password to log in. (If you’ve forgotten your Native ID password, you will be able to reset it.)
• If you only had an iZotope login, that login will be transitioned to a Native ID. You will be able to log in with your existing iZotope email and password.
• If you have multiple accounts and need assistance with merging, our Customer Care team can assist you.
How do I sign in to Product Portal after switching to Native ID?
If you have already voluntarily migrated your account to Native ID, click the blue ‘Take me to Native ID login’ at the bottom of the Product Portal sign-in window (you may have to scroll down), then use your new Native ID to sign in as you regularly would.